Call Now:

Bouncy Castle Hire And Covid 19 Hire Policy

Best Bounce Bouncy Castle Hire - Covid-19 Policy


If you're struggling to keep the children entertained at home or looking to host a post covid-19 celebration, let Best Bounce offer a helping hand.

As we enter a new phase of our lives in these strange and uncertain times, you need to know the Bouncy Castle Hire company you choose to use, has your families safety at the heart of everything it does. Here at Best Bounce Bouncy Castle and Party Hire, we have always been renowned for quality and for the cleanliness of the equipment we hire. As parents ourselves, we understand your concerns and have always made that central to everything we do. But even with our already meticulous cleaning processes we have still found ourselves making changes to the way we work to ensure we maintain the safest of practises, while supplying affordable fun for you and your family.


Immaculately Clean Equipment

We have built our reputation on the cleanliness of the equipment we hire and always maintaining the highest of safety standards. All our equipment is thoroughly inspected and cleaned before and after every hire. As full time, professional hirers, we have dedicated warehouse staff who are tasked with the cleaning and maintenance of all of our equipment, so its always immaculately clean and in perfect condition for every hire.

5 Day Rest Period Between Hires

We have introduced a minimum 5 day rest period on all of our hire equipment, that's not just the inflatable you hire but all of the accessories to. From the bouncy castle crash mats, to the ground sheets, inflation fan and even the electrical cables we supply, all of this equipment will have been sanitised and rested for a minimum of 5 days before and after every hire.

Contactless Delivery

To ensure the safety of both you and your family as well as our delivery teams, we are only operating offering contactless delivery. Clear access to the installation area must be available without entering your home. We are asking that payment be made online in advance of your hire and any hire agreement signed electronically.

No Deposit Required & No Hassle Cancelation

We understand that things are changing and fast. That's why we aren't taking any deposits to secure your booking (applicable to hires under £200 in value only). All we ask is that payment is made, no less than 3 days before your hire (so we can confirm our delivery team). If the worst happens and you need to cancel after payment has been made, don't worry, we will transfer any payment you have made to an alternative date, any time in the next 12 months. No penalties, No hassle, just fun.

Extended Opening

As you can imagine, there have been some substantial changes to our office operations as well as our staffing structure. With most of our team on furlough and our remaining office staff working from home, we want to re assure you that we are always on hand to help. While maintaining our usual office hours of 9.30am - 2.30pm Monday to Saturday, we have introduced extended "online" hours so we can be more available to meet your needs. If you have a question outside of our usual office hours, just pop us a message on Facebook and we will be only to happy to help. We are available online, everyday from 9.30am - 8pm, 7 days a week!

Government Guidance

From PIPA test certificates for inflatables, Portable Appliance Test Certificates for electrical equipment and Public Liability Insurance for your peace of mind. We have always taken our obligations seriously and now is no different. We want you to be confident when using our services that we are working fully within all government guidelines and continue to monitor this advice carefully, adjusting our policies and procedures as required.

Putting Your Safety First

We want to re assure our customer that we are doing everything we can to ensure we continue to maintain the highest of safety standard for which we are best known. Supplying you a simple and safe solution for all of your inflatable and party needs. Belt and braces, we have your safety at the heart of everything we do. Best Bounce is not only a name you can trust, it's a name you can rely on!

For more information, give us a call on 01483 608279, pop us an email or drop us a message on Facebook